Christopher Robin

Christopher Robin

DevOps & SysOps Manager

701 Saunders Dr, Round Rock, TX 78664
512-680-0679
[email protected]
Cat hiddenshow

Professional Summary

Detail-oriented and strategic DevOps & SysOps Manager with over a decade of experience in systems engineering, IT infrastructure management, and cross-functional team leadership. Adept in designing scalable systems, leading technical initiatives, managing internal IT systems, and collaborating with stakeholders to align technology strategies with business goals. Proven ability to optimize performance, automate processes, and ensure service continuity across enterprise environments.

Professional Experience

DevOps & SysOps Manager

Patmos (formerly Codero)Austin, TXMarch 2025 – Present
  • Lead direction and strategy discussions with executive leadership, board members, and technical teams to define and implement infrastructure goals.
  • Plan and manage projects through Jira including creation, scheduling, resourcing, and status tracking.
  • Oversee internal system management, maintenance, and updates across mixed OS and cloud platforms.
  • Conduct periodic software license and usage audits to ensure compliance and cost optimization.
  • Spearhead infrastructure modernization initiatives, balancing uptime, scalability, and security.
  • Coordinate proactive system patching, disaster recovery planning, and audit responses.
  • Lead technical teams in DevOps and SysOps practices using agile methodologies.
  • Manage employee onboarding and offboarding processes to ensure proper access provisioning and revocation.
  • Maintain asset management and tracking systems to monitor hardware lifecycle and assignment across departments.

SysOps Engineer

CoderoAustin, TXJanuary 2016 – February 2025
  • Assessed client and internal project requirements, recommending and implementing infrastructure solutions tailored to scalability and performance needs.
  • Provisioned high availability and clustered environments using Linux, Windows, Proxmox, Hyper-V, ESXi, XenServer, AWS, and Azure.
  • Designed and configured complex networking environments, including VLANs, firewalls, load balancers, DNS, and VPNs.
  • Deployed network-attached and block-level storage solutions using TrueNAS and cloud services.
  • Automated routine system administration tasks using Bash, Python, and PowerShell scripts.
  • Developed internal tooling for streamlined deployment and maintenance of infrastructure.
  • Provided hands-on technical guidance and mentorship to colleagues and junior engineers.
  • Maintained monitoring and alerting systems for high visibility into server and service performance.
  • Managed software patching, version control, and documentation.
  • Actively monitored support interactions to uphold quality and performance standards.

Linux Administrator

HostGatorAustin, TXJuly 2013 – December 2015
  • Managed ticket, call, and chat queues while troubleshooting and resolving server, network, and application issues.
  • Handled mitigation of DDoS and intrusion attempts and diagnosed server-level compromises.
  • Administered LAMP and LEMP stack environments; installed and maintained services like Apache, Nginx, MySQL, Exim, and Varnish.
  • Diagnosed performance bottlenecks using CLI tools (e.g., sed, awk, grep, dig, curl).
  • Resolved issues using Linux CLI and remote Windows environments (RDP, IIS, PowerShell).
  • Delivered technical support for over 6,000 calls, 15,000 chats, and 7,600 tickets.

Computer Repair Technician

A to Z ComputersGretna, LAJune 2005 – November 2010
  • Installed, configured, and repaired hardware and software for home and business clients.
  • Set up operating systems, network configurations, and security software for end users.
  • Provided technical assistance on-site and remotely for various Windows and Linux systems.
  • Educated users on system usage, maintenance, and troubleshooting procedures.

Technical Skills

Operating Systems

Linux (CentOS, AlmaLinux, Ubuntu), Windows Server, TrueNAS

Cloud Platforms

AWS, Azure

Virtualization

Proxmox, Hyper-V, ESXi, XenServer

Scripting

Bash, Python, PowerShell, PHP

Tools

Ansible, Jira, Confluence, Zabbix, Kubernetes, Prometheus, Git, Docker, Salesforce, OSTicket, SNMP, LibreNMS, Netbox

Networking

DNS, Firewalls (Fortinet & Cisco), Load Balancers (Kemp & OPNsense), VLANs/VXLANs, VPNs (SSL/Site-to-Site)

Storage

NAS, SAN, iSCSI, SMB, Cloud/Block Storage

Panels

cPanel, Plesk, Enhance, WHMCS

Sweet Tech Expertise

Baking reliable infrastructure with a sprinkle of innovation! 🧁